I connect enterprise product strategy, clinical informatics, artificial intelligence, and human-centered design to turn complex healthcare operations into trusted, scalable products that improve decisions, efficiency, and outcomes.
My career didn't begin in technology. It began with people.
As an EMT in the U.S. Maritime Service and later as a fire medic with a volunteer fire department, I experienced healthcare where it is most immediate: in moments when people are vulnerable, systems are under pressure, and decisions matter.
That experience led me to a broader question: What else determines human health beyond the walls of a hospital or clinic?
I moved into environmental health, leading New York State's largest water quality testing program and helping establish the Surfrider Miami Foundation's Blue Water Task Force. At the University of Miami's Rosenstiel School, I studied oceans and human health.
Graduate training in public health and epidemiology brought me increasingly toward healthcare analytics and technology. At ChenMed, I worked across product design, product management, and clinical informatics—designing clinical applications, supporting telehealth and remote monitoring, advancing interoperability, and leading informatics strategy.
Today, I lead enterprise product design and strategy at Abarca Health, helping shape AI-enabled pharmacy benefit management products serving more than 16 million covered lives. My work spans Healthcare Intelligence, claims, prior authorization, medication therapy management, operational AI, member experience, and responsible AI governance.
Across each stage of my career, the disciplines have changed, but the question has remained the same: How can better information, better technology, and better product decisions improve human health at scale?
I define product portfolios, operating models, investment priorities, and cross-functional roadmaps that connect customer needs, healthcare operations, clinical reality, and enterprise strategy.
I translate AI from experimentation into trustworthy healthcare products, workflows, and decision-support capabilities that produce measurable operational and clinical value.
I bridge clinical workflows, medication management, data, and technology to improve healthcare decisions, operational consistency, and care delivery.
I build organizations and products that make complex healthcare systems clearer, more usable, and more effective for clinicians, operators, clients, and members.
Selected outcomes from enterprise product, clinical informatics, and artificial intelligence initiatives.
covered lives supported through enterprise PBM products
improvement in prior authorization operational efficiency
Medicare Drug Rebate workflow transformation
health-plan implementation acceleration
patients supported through value-based care technology
operating budget responsibility
My focus is not AI for its own sake. It is the responsible productization of intelligence—combining workflow understanding, human oversight, clinical context, and measurable enterprise value.
Product strategy connecting claims, prior authorization, medication management, clinical decision support, operational workflows, and artificial intelligence across an enterprise PBM environment.
Human-centered workflow redesign and intelligent decision support that reduced administrative effort while improving review consistency and speed.
AI-enabled operational transformation of complex Medicare Drug Rebate workflows, reducing administrative burden and improving scalability.
Hospitalization-risk prediction used to identify high-risk patients and support proactive intervention within a full-risk value-based care model.
AI-assisted claims understanding, medication therapy management prioritization, prescribing support, and plan-configuration insight.
Governance principles and reusable interaction patterns supporting trustworthy healthcare agents, appropriate human control, transparency, consistency, and measurable value.
Selected initiatives are presented at a strategic level to respect organizational confidentiality and proprietary information.
Lead enterprise product design and strategy across AI-enabled pharmacy benefit management products serving more than 16 million covered lives.
Established the organization's first formal product management and user experience functions for a platform serving approximately 28,000 healthcare professionals across 35 states.
Advanced through four promotions while leading clinical technology initiatives supporting approximately 150,000 patients, 250 physicians, and more than 500 clinical and support professionals.
Former Vice Chair of the HIMSS Professional Certification Board, providing oversight for nationally recognized healthcare technology certifications and professional competency standards.
Advisor to Florida International University's graduate Health Informatics & Analytics program, supporting mentorship, industry alignment, and artificial intelligence curriculum development.
Advisor to healthcare and AI founders on product strategy, clinical informatics, responsible AI, product-market fit, operating models, and go-to-market priorities.
Build better healthcare products by bringing the right people together, clarifying the problem, making informed decisions, and converting strategy into measurable clinical, operational, and human impact.
Executive MBA, Strategic Leadership
MS, Health Informatics & Analytics
MPS, Marine Affairs & Policy — Oceans and Human Health
Graduate Certificate, Public Health & Epidemiology
BA, Politics
Vice Chair, HIMSS Professional Certification Board
Advisor, FIU MSHIA Program
Healthcare & AI Startup Advisor
Guest Lecturer & Mentor
CHFP • CAHIMS • SHIMSS
Six Sigma Black Belt
ASHP Pharmacy Informatics
Certified HIPAA Officer • CSBI
MedCity News • ABARCA FWD • HIMSS
Stony Brook University • FIU
ChenMed CIO Award
Multiple IT Achievement Awards
Explore my enterprise product leadership, healthcare AI portfolio, clinical informatics experience, board service, education, and executive impact.